Opening Hours
Royal Primary Care Clay Cross
No Opening Times
Royal Primary Care Grassmoor
No Opening Times
The festive season is upon us and Christmas week is fastly approaching. With that in mind, we’d like to remind our patients of our opening times for Christmas week.
This year, we will be shutting the surgery doors at 4PM on Christmas Eve and New Years Eve, so please bear this in mind should you need to contact us on these days.
Please remember to leave plenty of time when ordering your medication should it be due for renewal during this period. You can order your medication up to a week in advance. We recommend checking your local pharmacies opening times to ensure you know when you’ll be able to collect your medication!
Are you Christmas ready?
Christmas Opening Hours
Thursday 24th December - 08:00 - 16:00
Friday 25th December - Closed
Monday 28th December - Closed
Tuesday 29th December - Open as usual
Wednesday 30th December - Open as usual
Thursday 31st December - 08:00 - 16:00
Friday 1st January - Closed
Monday 4th January - Open as usual
Royal Primary Care Clay Cross offers extended hours access. These are for pre-bookable appointments with GPs and ANPs and the Practice Nurse only. No queries or prescription collections will be accepted during these times.
If you need to see a doctor urgently when the surgery is closed please phone 111. You will be put through to Derbyshire Health United who provides the ‘out-of-hours’ service on behalf of Derbyshire County CCG. They will pass a message to the Doctor on duty who may phone you to assess your problem. You might be asked to attend the out-of-hours clinic at Ashgate Manor, or receive a home visit.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
Once a month the Practice is closed for an afternoon of training, this is called a QUEST session. These are important opportunities for staff training and are fully supported by the CCG. Training is for all staff members and covers clinical and non-clinical topics. On a QUEST day all the practice buildings will close at 13:00 and the telephones will be switched over to the out-of-hours providers Derbyshire Health United.
The QUEST dates for 2020 are as follows:
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