News

13th Feb

Coronavirus Update

The NHS in Derbyshire and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.

Anyone who has travelled to China or places listed above in the last 14 days and develops symptoms of cough or fever or shortness of breath, should immediately:

  • Stay indoors and avoid contact with other people as you would with the flu
  • Call NHS 111 to inform them of your recent travel to the country

 Information for the public is available at gov.uk/coronavirus.

 Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

 The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China are currently in isolation.

 Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the GP practice and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

 Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

 You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus.

26th Nov 2019

Book Online: Sit & Wait Appointments

Good news! Our Sit and Wait appointments are now available on SystmOnline meaning you can book an on-the-day appointment without having to call or come to surgery.

Not signed up for online? All we need is a valid form of ID. SystmOnline not only allows you to book appointments but you can also order your medications and view a brief summary of your medical history. Pop to your local surgery with either a passport, drivers license or utility bill to sign up.

For more information on our appointments system and how our Sit and Wait appointments work, read here

5th Nov 2019

Prescription Medicines Order Line

From 5th November, you will be able to order your medications over the phone using The Prescription Medicines Order Line.

The Prescription Medicines Order Line is a new and convenient way to order your repeat prescription. All it takes is a simple phone call that you can make from the comfort of your own home. Your prescription can then be sent electronically to a nominated pharmacy or appliance contractor of your choice. 

Ordering your repeat prescription will be a quick and simple telephone call. You will be speaking to a dedicated person who will have time to answer any queries you may have about your repeat prescription. We will discuss your medication requirements and are able to alert you if a medication review is needed.

Once you have made the telephone call your prescription will be authorised by your usual GP and will then be sent to the pharmacy or appliance contractor of your choice within two working days. Please allow additional time for the pharmacy to get your prescription ready for you. If you have an existing arrangement with your pharmacy to deliver your prescription please speak with them to ensure this will continue.

For more information click here

25th Sep 2019

LIKE-MINDED ORGANISATIONS JOIN TOGETHER

In autumn this year the Chesterfield Medical Partnership (CMP) will officially join together with Royal Primary Care (RPC) becoming ‘RPC Chesterfield North-West’.
CMP provides primary care services to 14,000 patients out of surgeries based in Ashgate, Holme Hall and Whittington - and is rated ‘GOOD’ by the Care Quality Commission (CQC).

RPC – covering areas of Chesterfield South-East (Grangewood, Staveley and Inkersall) and North East Derbyshire (Clay Cross and Grassmoor) has also delivered rapid improvements, achieving the same CQC ‘GOOD’ rating earlier this year.

CMP approached RPC about a mutual and beneficial collaboration, attracted by RPC’s way of working and visible improvements. As a clinical division of Chesterfield Royal Hospital NHS Foundation Trust (the Trust) for the last five years, RPC is outside the more traditional primary care model, complimenting the model delivered by CMP. With both organisations innovative and forward thinking, joining together ensures they remain viable and sustainable and can respond to the significant challenges primary care faces.

Patients and staff won’t see any visible difference (staff, surgeries and opening hours will remain exactly the same across CMP and RPC). This new collaboration simply offers a range of opportunities and improvements for the future. For example, as part of the Chesterfield Vocational Training Scheme, CMP brings expertise in GP training programmes - and it also hosts a long-standing and successful commercial research company. Both CMP and RPC support effective mixed clinical teams, in line with the goals set out in the NHS Long-Term Plan, which advocates the development of ‘fully integrated community-based health care’ – including the creation of multidisciplinary teams, where GPs, pharmacists, nurses, mental health and allied health professionals work across primary care and hospital sites’.

In addition, with a combined and larger clinical team in place, there is the potential for ‘the new RPC organisation’ to run its home-visiting service in a different way; along with more options available to cover surgeries and balance workload at times of high-demand and operational pressures.

Commenting on the approach Chesterfield Medical Partnership made to RPC, Kate Chilton, Practice Director said: “We are a thriving and successful practice. Nevertheless, across the country, fewer GPs are inclined to become partners in a practice - so we were interested in how Royal Primary Care operates, as a way to future-proof and secure our services for our own patients. We felt that we’d really fit with RPC because they have a clinical model similar to ours and want to progress. We are pleased to have the opportunity to ‘join forces’ as we can see the potential it offers. We will benefit from being part of a larger group at a time when the Long-Term Plan for the NHS recommends that GP practices work in networks to proactively manage the health and well-being of their populations. We feel really excited about this opportunity!

Divisional Director at Royal Primary Care, Dr Peter Scriven agrees that this is an exciting pooling of skills, knowledge and experience: “We are delighted to come together with the Chesterfield Medical Practice in a constructive way, so we can work on a common approach to improving patient and carer experience for the 44,000 local people we all look after. We are like-minded organisations. CMP brings expertise with it that will strengthen RPC - to improve the primary care offer to all of our patients. As a GP I fully understand how important continuity of care is and I want to emphasise that all our patients will continue to see the same GPs, in the same buildings which will be open at the same times as normal, I hope they’ll also appreciate the benefits of being part of a larger primary care group in these challenging times.”

The development has been subject to robust scrutiny – with workforce, working practices, finances, governance, building and facilities all going through examination. The amalgamation has been approved by local commissioners NHS Derby and North Derbyshire Clinical Commissioning Group, as well as NHS England. There has also been engagement with staff, patient participation groups and other interested parties – sharing details about the agreed merger, its opportunities and any potential risks.

Chief Operating Officer for Chesterfield Royal Hospital NHS Foundation Trust, Tony Campbell, is the executive lead for RPC and comments: “We’ve learnt a lot from the two RPC developments we’ve led over the past five years – clearly demonstrated by the CQC ‘GOOD’ rating both of them have now achieved. There have been challenges to overcome, although we have shown that this model can succeed and does improve patient care and services. “The Trust’s Board of Directors considered the Chesterfield Medical Partnership’s approach over a number of months. We feel that bringing CMP into our Royal Primary Care division is a positive that has a number of advantages. With a larger clinical team that includes a range of professionals, RPC as a whole is well-placed to support the NHS Long-Term Plan and it’ aims to keep patients well and independent, as well as caring for them when they have an urgent clinical need. What matters most is that we work as a single entity to provide safe, high-quality and effective care to our patients.”

It will remain ‘business as usual’ for patients - who will continue to contact their GP surgery as they would do normally for appointments, repeat prescriptions or other queries. Regular updates and information will also be posted on Royal Primary Care’s Facebook , Twitter and Instagram pages, as well as on its website.

24th Sep 2019

Care Quality Commission - Read our latest inspection report

CQC: Royal Primary Care Clay Cross | Grassmoor was inspected by the CQC in April 2019. This was a comprehensive inspection covering all aspects of the service provided by RPC.

Royal Primary Care Clay Cross | Grassmoor has been rated overall as GOOD.

This is testament to the hard work and dedication of the RPC team and independent proof that the services RPC offers to its patients have continued to improve since our last inspection in May 2018.

The achievement of CQC GOOD is a significant milestone for Royal Primary Care and we continue to work hard to further improve services for our patients.

24th Sep 2019

RPC: The Current State of Primary Care

Are you aware of the pressures faced in primary care? Do you want to understand why sometimes it's difficult to get an appointment? We've put together a video that we hope will start to explain!

24th Sep 2019

Drop-in Blood Test Clinics

Every Wednesday from 8 to 10.30 AM at RPC Clay Cross we provide a drop in blood clinic.  These do not require an appointment and are for routine/urgent bloods requested on a letter/text or following an appointment with a clinician.  

PLEASE NOTE: - If you normally have bloods taken during an annual review for ongoing Long term conditions, your blood test will still be taken at your Pre LTC appointment and attending the drop in clinic is not necessary.

The drop in clinic is for any blood tests that require repeat/ongoing monitoring (i.e quarterly bloods and requests from clinicians).

Be aware that the these are first come first served and due to the nature of the clinic could result in a wait, the receptionist will advise you how many people are ahead of you when you arrive.

If you have any questions or want to query your eligibility for the clinic please do not hesitate to get in touch with the surgery and we will be happy to advise you further.