What is DoctorLink?
DoctorLink provides a symptom assessment tool that has been written by Doctors, to take you through a series of questions and to direct you to the most appropriate service for your problem, whether that’s emergency care, self-care, or an appointment with one of our clinical team. Through DoctorLink you’ll then be able to directly book an appointment if required within the recommended timeframe without having to call the surgery.
The symptom assessment tool is accessible 24/7 365 days of the year which means you can book appointments at any time regardless of our opening hours. This new collaboration allows us to offer you an “always open” service and we’re really confident that this new tool will greatly improve access to our surgeries.
How do I sign up?
Signing up to DoctorLink is really simple. Click the corresponding link to the surgery that you usually attend and create an account. Once you've created an account you're all set to go!
East (Inkersall, Rectory Road & The Grange bookings)
West (Ashgate, Holme Hall & Whittington bookings)
South (Clay Cross, Grassmoor bookings)
How can I access DoctorLink?
DoctorLink is available on both desktop and mobile platforms.
The web version can be found here: https://app.doctorlink.com/signin
Can anybody use DoctorLink?
Yes - as long as you're a patient at Royal Primary Care. You do need to be over 16 to have your own account, but one of the great things about DoctorLink is that you can check symptoms and book appointments for children under 16 using your own account, just be sure when asked "Who do you want to check symptoms for?" that you select "Someone Else".